Ordering Information

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January 18, 2018                                MADE FOR HISTOLOGISTS BY HISTOLOGISTS

 151 W Main St Lowr

Dudley, MA 01571

508-461-7207

 

Ordering Information

  • HOW TO ORDER:

We take orders by phone, email, or mail.       

  • DELIVERY AND SHIPPING:

In the UNITED STATES and CANADA, orders in stock are processed and shipped usually within 3 working days from receipt of the order for in stock inventory. Made to order items are processed and shipped within 1-2 weeks. Out of stock and Custom orders process and ship within 1-4 weeks. If there is an unusual delay, we will notify you.  Most orders are shipped F.O.B. Dudley, MA. Canadian customers will be responsible for all applicable tariffs and duties.

  • HANDLING FEE:

A handling fee may be applied per order.

  • OVERSEAS AND INTERNATIONAL SHIPMENTS:

(Countries outside of USA, Canada & Puerto Rico) JMD Histology & Histologistics reserves the right not to ship internationally. JMD Histology & Histologistics will not ship to any sanctioned country or company. These additional conditions apply to international orders:

Payment must be made in US dollars in full prior to shipping; this includes product, shipping, and handling charges.  Acceptable methods of payment include: VISA / MasterCard or Bank Wire Transfer. There is an additional $10 Fee for the Bank Wire Transfer option, if paying through our QuickBooks account.

  • PRICING:

Prices listed on our website are current. JMD Histology & Histologistics reserves the right to revise prices without notice.

Orders will be invoiced at the price in effect on the day the order is accepted.

Quantity discounts and standing order discounts are available upon request.

Customs and duty charges are the responsibility of the buyer.

Shipping Terms are FOB Origin which means the buyer assumes title and control of the goods the moment the carrier signs the bill of lading. 

All international sales are final, non-negotiable and non-returnable.

  • TERMS:

Our terms are net 30 days. Overdue amounts are subject to carrying charges of 1.5% per month. We reserve the right to require prepayment by those customers that cannot meet our terms. Shipments will not be made to customers with “Past Due” pending.

  • RETURNS:

Do not return any product before contacting JMD Histology & Histologistics.

If you have a problem with a product or shipment, call us immediately! We want to know about it. If credit or exchange is agreed upon, we will authorize return of the item. All CUSTOM orders are final, no returns. If you order the wrong item that is returnable, we will accept the item back and credit your account minus a 25% restocking fee (credit will be honored for 6 months, no cash refunds). The customer will have to make arrangements and pay for the return shipment. All returns must be packaged carefully with adequate padding and be received at Newcomer Supply “undamaged” within 2 weeks of the “Return Authorization” or there will be no credit issued for the product.

  • CREDIT MEMO: NO CASH REFUNDS.

Credit memos can be used against current or future invoice balances for up to 6 months from the date of issuance. No cash refunds.

  • GENERAL PRODUCT INFORMATION:

For all JMD Histology & Histologistics products the shelf life is one year from date of manufacture unless otherwise specified. Storage temperature is 15-30°C unless otherwise specified. “Product sheets”, for some products describing procedural methods, are available for our customers.

  • LIMITED WARRANTY:

JMD HISTOLOGY & HISTOLOGISTICS, INC. (“JMD HISTOLOGY & HISTOLOGISTICS”) WARRANTS ONLY THAT PRODUCTS MANUFACTURED BY JMD HISTOLOGY & HISTOLOGISTICS ARE AS REPRESENTED IN THE CATALOGUE, AND THAT PRODUCTS SOLD UNDER THE JMD HISTOLOGY & HISTOLOGISTICS LABEL MEET THE MINIMUM PUBLISHED SPECIFICATIONS AS TO PHYSICAL PROPERTIES AT THE TIME OF SALE. JMD HISTOLOGY & HISTOLOGISTICS IS NOT RESPONSIBLE IF AGE OR CONDITIONS OF SHIPMENT OR STORAGE ALTER THE PHYSICAL AND/OR CHEMICAL PROPERTIES OF ANY PRODUCTS. IF ANY PRODUCT DOES NOT MEET THE STANDARDS OF THIS WARRANTY, JMD HISTOLOGY & HISTOLOGISTICS WILL, AT ITS SOLE OPTION, EITHER (A) REPLACE THE PRODUCT OR PRODUCTS THAT DO NOT MEET THIS WARRANTY; OR (B) REFUND THE PURCHASE PRICE FOR THE PRODUCT OR PRODUCTS THAT DO NOT MEET THIS WARRANTY; PROVIDED THE PRODUCT OR PRODUCTS WHICH DO NOT MEET THIS WARRANTY ARE RETURNED TO JMD HISTOLOGY & HISTOLOGISTICS INC.  FOR INSPECTION WITHIN THIRTY (30) DAYS OF THE DATE OF INVOICE, AND SUCH INSPECTION REVEALS, TO THE SOLE SATISFACTION OF JMD HISTOLOGY & HISTOLOGISTICS, THAT THE WARRANTY HAS BEEN BREACHED. THIS WARRANTY IS EXCLUSIVE. JMD HISTOLOGY & HISTOLOGISTICS SPECIFICALLY DISCLAIMS ANY AND ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT AND OTHERWISE. IN NO EVENT WILL JMD HISTOLOGY & HISTOLOGISTICS BE LIABLE FOR ANY LOST REVENUE, LOST PROFIT, LOST DATA, OR ATTORNEY FEES, OR FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL, OR PUNITIVE DAMAGES, HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY. IN NO EVENT SHALL JMD HISTOLOGY & HISTOLOGISTICS LIABILITY, IF ANY, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EXCEED THE PURCHASE PRICE ACTUALLY PAID FOR THE PRODUCT OR PRODUCTS THAT FAIL TO MEET THIS WARRANTY.

All products represented in the JMD Histology & Histologistics catalog or website are intended only for in-vitro laboratory use by qualified professionals.  They may not be used as drugs, cosmetics, food additives, as agricultural or pesticide products or as household chemicals.  Any use other than that specifically authorized voids any and all warranties.

  • SAFETY INFORMATION:

Control slides should be handled only by qualified individuals trained in laboratory procedures and familiar with the potential hazards.